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BLACKBOOK
BlackBook Zero 14
New
BlackBook Zero 15
BlackBook Zero 17
BlackBook Pro 16
BlackBook Pro 17
BlackBook X
Coming Soon
BLACKBOOK
ABOUT US
Our Story
Survey Results
Testimonials
CSR Policy
HOW TO BUY
Buy Direct
Where To Buy
CONTACT
SUPPORT
Help Desk
Warranty Lookup
Downloads
Image Kits
NEWSLETTER
PARTNERS
Press Releases
Venom BlackBook Reviews
Podcast
Login
Register
Learn More
Venom Customer Survey
Step 1 of 11
9%
This shouldn't take longer then 3 minutes to complete
We would appreciate you putting aside 3 minutes of your time to assist us in helping you and all our other customers in the future. We will be asking you 10 questions - thank you for your time.
This survey is about your:
Venom BlackBook
Would you like to take this survey anonymously?
*
Yes
No
First Name
*
Last Name
*
Would you like to be contacted regarding survey if needed?
*
Yes
No
Your best contact number
*
1) How happy were you with the service you received from your Venom point of sale?
*
Not Happy
Indifferent
Content
Happy
Very Happy
2) Were all your technical questions answered before making a purchase?
*
Yes
No
Which technical questions were not answered? (Optional Field)
3) Were you happy with the appearance of the store/website?
*
Yes
No
Why? (Optional Field)
4) Were you happy with the explanation given to you about any questions you may have had after you made the purchase?
*
Yes
No
Why? (Optional Field)
5) Did the staff member explain to you all the key features of your Venom product when asked before making a purchase?
*
Yes
No
6) Did the staff member advise you that the warranty and technical support is provided by venomhelpdesk.com?
*
Yes
No
7) From the time you placed your order to when you received your goods, how long was this process?
*
(Select)
Same day
1-2 days
5-7 days
One week plus
8) How happy were you with the time it took to receive your goods?
*
Not Happy
Indifferent
Content
Happy
Very Happy
9) Have your needs been met?
*
Yes
No
Why? (Optional Field)
10) Are you happy with your Venom purchase so far?
*
Yes
No
Why? (Optional Field)
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