BLACKBOOK
BLACKBOOK
ABOUT US
HOW TO BUY
- Buy Direct
- Where To Buy
CONTACT
SUPPORT
NEWSLETTER
PARTNERS

BLACKBOOK
BLACKBOOK
ABOUT US
HOW TO BUY
- Buy Direct
- Where To Buy
CONTACT
SUPPORT
NEWSLETTER
PARTNERS

Venom Customer Survey

Step 1 of 16

6%

This shouldn't take longer then 4 minutes to complete

We would appreciate you putting aside 4 minutes of your time to assist us in helping you and all our other customers in the future. We will be asking you 15 questions - thank you for your time.

This survey is about your:
Venom BlackBook
Would you like to take this survey anonymously?*
- Yes
- No
First Name*
Last Name*
Would you like to be contacted regarding survey if needed?*
- Yes
- No
Your best contact number*

1) How do you rate your online ordering experience as a whole?*
Not So Great Bearable Good Great Amazing
Why? (Optional Field)

2) Were all your questions answered before making a purchase?*
- Yes
- No
Which questions were not answered? (Optional Field)

3) What forms of communication did you use to answer your questions before purchasing?*
(Tick any that are applicable)
- Chat
- Email
- Social Media
- Telephone
- Non-Venom Source (Friends/Family/Colleagues)
- Other

4) Did you like the appearance of the website you ordered from?*
- Yes
- No
Why? (Optional Field)

5) Was the information available on Venom’s website enough to help you decide what you need?*
- Yes
- No
Why? (Optional Field)

6) Did you rely on information from a website other than Venom to make a purchase?*
- No
- Yes
Please state which websites. (Optional Field)

7) Are you aware of Venom’s “One global store for one planet earth” business model, which aims to provide the same high quality products to everyone globally for the same price?*
- Yes
- No

8) Did you experience any technical issues, glitches or have any difficulties when ordering online?*
- No
- Yes
Please explain. (Optional Field)

9) Are you aware that warranty and technical support is provided via venomhelpdesk.com?*
- Yes
- No

10) From the time you placed your order to when you received your goods, how long was this process?*

11) How satisfied where you with the delivery period?*
Dissatisfied As Expected Satisfied

12) Have your computing needs been met?*
- Yes
- No
Why? (Optional Field)

13) Did Venom meet your expectations?*
- Yes
- No
Why? (Optional Field)

14) How likely are you to refer friends/family/colleagues to Venom?*
Not Likely Indifferent May Recommend Will Recommend Definitely Recommend

15) Are you happy with your Venom purchase so far?*
- Yes
- No
Why? (Optional Field)

Copyright © Venom Computers 2010-2025

https://www.venomcomputers.com.au/wp-admin/admin-ajax.php

Newsletter

Be the first to know about Venom news & products

Leave this field empty if you're human:

Free International Delivery Buy Now